Privacy Policy for Pi Recordings
Pi Recordings (“we”, “us”, or “our”) is committed to respecting and protecting the privacy and personal data of users who visit or interact with our website, pi-recordings.com. This Privacy Policy outlines how we collect, use, disclose, and protect your information and explains your legal rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Our Commitment to Privacy and Data Protection
We prioritize the security and confidentiality of your personal data. In processing your information, we strive to maintain the highest standards of protection and transparency. We only collect and process personal data when we have a legal basis for doing so and only to the extent necessary for legitimate business purposes or when you have provided explicit consent.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to all personal information processed by Pi Recordings through our website, pi-recordings.com, including related services, communications, and transactions. Pi Recordings acts as the “data controller” within the meaning of applicable data protection laws. This means we are responsible for determining the purposes for which and the means by which your personal information is processed.
3. Categories of Data We Process
We collect and process the following categories of personal data:
– Usage Data: Includes information about your interactions with our website, such as IP address, browser type and version, geographic location, pages viewed, time spent on pages, and other diagnostic data related to your browsing session.
– Account Data: Includes your full name, email address, billing and shipping addresses, and contact number when you create an account or place an order.
– Profile Data: Includes your preferences, purchase history, browsing behavior, and information about your musical interests shared during website interactions.
– Communication Data: Includes the content of communications you send to us, such as customer service inquiries, responses to surveys, or other contact history through email or online forms.
– Technical Data: Includes data from your device, internet connection, operating system settings, screen resolution, and platform type.
– Transaction Data: Includes details of payments made, order history, delivery tracking, and other purchase-related information.
– Preference Data: Includes marketing preferences, newsletter subscriptions, and consent records for receiving promotional content or other customized experiences.
4. Legal Bases for Processing Personal Data
We rely on the following lawful grounds under GDPR and other applicable laws to process your personal data:
– Performance of a contract: When you purchase products or register an account with us, we require certain data to fulfill contractual obligations.
– Consent: For personalized marketing, newsletter subscriptions, and placing non-essential cookies, we rely on your explicit consent.
– Legitimate interests: We may use your data for analytical purposes, website optimization, or customer service improvements that do not override your privacy rights.
– Legal obligation: In certain circumstances, we must process your data to comply with legal obligations or regulatory requirements.
5. Your Rights Under the Law
Depending on your location and applicable data protection law, you may have the following rights with respect to your personal data:
– Right of Access: You have the right to request access to information we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to Be Forgotten”): You can ask us to delete your personal data.
– Right to Restrict Processing: You may request to limit the way we process your data in certain circumstances.
– Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
– Right to Object: You may object to data processing based on our legitimate interests, including direct marketing.
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk presented by processing your personal data. These measures include:
– Encryption of data during transit and storage
– Secure access controls and authentication procedures
– Regular data backups and secure server environments
– Employee privacy training and internal protocols for data handling
7. International Data Transfers
We may transfer your personal information to third-party service providers located outside your country or the European Economic Area (EEA). In such cases, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission or ensure that the service provider is located in a jurisdiction with an adequate level of data protection. We take all necessary measures to ensure your data is treated securely and in accordance with this Privacy Policy.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage and Technical Data: Up to 12 months for analytics and debugging
– Communication Data: 3 years from the last interaction
– Account and Profile Data: As long as the account remains active or until you request deletion
– Transaction Data: 6 years for tax and compliance purposes
– Consent and Preference Records: Until consent is withdrawn or updated
After the applicable retention periods, your data is securely deleted or anonymized.
9. Cookie Policy
Pi Recordings uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. Cookies we use fall into the following categories:
– Essential Cookies: Necessary for website functionality such as page navigation and access to secure areas (e.g., shopping cart).
– Functional Cookies: Enable improved functionality and personalization, including remembering your language or region choices.
– Analytics Cookies: Collect aggregated data to understand how users interact with our site, helping us improve performance.
– Performance Cookies: Monitor system performance and detect technical issues.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, you may control or limit cookie use at any time through your browser settings or a dedicated cookie consent management tool available on our site. You may also opt-out of non-essential cookies during your first visit or change your preferences at any time.
For California residents, we honor Do Not Track (“DNT”) signals where technically feasible and provide an opt-out from the sale or sharing of personal information, even though we do not currently “sell” personal data as defined by the CCPA.
11. Protection of Children’s Data
Our website, pi-recordings.com, is not intended for or directed to children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal information, we will promptly delete such data in compliance with applicable law.
12. Policy Updates
We may update this Privacy Policy from time to time in response to legal, technical, or business developments. Changes will be reflected on this page with a revised policy version. We encourage you to periodically review this policy to stay informed about how we process your information.
13. Contact Us
If you have any questions, privacy concerns, or wish to exercise your rights under this Privacy Policy, please do not hesitate to contact us at:
Compliance Assurance
We are committed to processing your personal data in accordance with the principles of transparency, fairness, and accountability. For all privacy-related queries or complaints, please reach out using the contact method above and we will respond promptly.